Veerendra Basappa PMP.

479-685-9917

vee.basappa@gmail.com

 

 

Career Objective: Looking for a challenging role as Sr. Program Manager, MDM Program Manager, Information Leader, Enterprise Data Manager, MDM/Analytics/ Big Data Practice Head, Sr. IT Manager, Account Executive, IT Director, Client Executive or Partner.

 

Profile Summary:

Ø       Enterprise Data Transformation Leader with 18+ years of methodology-driven enterprise-wide, global, multi-million Dollar IT projects, program and portfolio management

Ø       Result-driven IT professional with 18+ years of experience in business & technology consulting, strategy development, competency management, platform & concept evangelization, pre-sales, software landscape analysis, design, development, testing, deployment & implementation of enterprise application Software, Infrastructure and web applications. Has more than 12 years of experience in leading solutions to complex enterprise systems that includes Master Data Management (MDM), Product Information Management (PIM), Big Data Analytics, Cloud Computing, Customer Data Integration (CDI), Data Governance (DG), Data Warehousing and Business Intelligence (DW/BI), Data Quality (DQ), Information Rationalization

Ø       Enterprise Data Warehouse, Master Data Management (MDM), Big Data, Data Governance ETL/Data Integration, and Business Intelligence implementation for Healthcare, Retail, financial and CPG industry

Ø         Managed and helped customer define enterprise data initiatives and Architecture

Ø         Exceptional knowledge in Big Data, Mobility, MDM and Big Data

Ø       Managed a cross-functional team of consultants, business group, partners and developers on application development projects.

Ø       Identified, helped to close 100 million plus new business over period of four to six years

Ø       Customer working history with global clients like General Electric, Dun & Bradstreet, Putnam Investments, Hertz, MSRA and Wal-Mart, First Niagara, Eaton Corporation, Express Scripts, Northern Trust Bank , Eaton, AIG and SC Johnson

Ø          Employment history with Wipro, IBM, Walmart and CDI Corporation and TCS.

Ø          PMI Certified Program Manager

Ø          Managed multiple Project Managers, 70+ direct and indirect reports

Ø          Managed relationship with 3-4 Customer Managers simultaneously

Ø          Lead Security and Compliance Projects

Ø          Tools used include MS Project, Word, Excel, Access, and SharePoint, Lotus Notes databases and various homegrown reporting and repository tools along with standard Industry tools.

 

Professional Highlights:

Ø       Program Delivery Management, Project Mgmt, Business Process & Business Analysis, managed programs in value of $ 45 Million in last four years for Walmart.  Helped IBM to sell more than $50+ in Services. Managed and grew Infotrellis MDM business at various clients. Worked as a Projects delivery executive for ACG Tech Systems. Worked as an Sr. Engagement Manager at leading global Consulting Services firm. Currently working as MDM/Big Data Program Manager

Ø       Solid Client Relationship Management, Lead global program implementation, Go-Live & Support Management and Functional & Technical Project Management for global MDM implementation

Ø       On-site/Off-shore Delivery Management, Enterprise Business Solution Management, Release/Change Management.

Ø       SAP/ERP and MDM Global Program Implementations (North America/USA, UK and Japan)

Ø       Strong Leadership in driving Large IT initiatives.

 

 

Soft Skills

Ø       Communicating with executive management/ Client Directors/ VPs/ PMO Directors.

Ø       Excellent Communicator and negotiator capable of influencing all levels of an organization including the creation and presentation of executive summaries to steering committees and Sr. executive leadership.

Ø       Demonstrated Project Management skills; experience in organizing, planning, and executing large-scale projects

Ø       Overall Program Management from vision through implementation, involving internal staff, contractors, software vendors.

Ø       Resource Planning & Management, Program Estimations & overall planning/WBS, Experienced on Methodologies/Strategy.

Ø       Risk Management, Budget Management, Demand Management, Change Management, Process Change Management.

Ø       Ability to analyze project needs and determine resources needed to meet objectives and a team player with positive attitude.

Ø       Excellent analytical and problem solving skills, Strong verbal and written communication skills including presentation skills

Ø       Strong team oriented interpersonal and communication skills, to identify and systematically solve problems.

Ø       An organized, detail-oriented, customer-focused individual, with strong work ethics and professional integrity.

Ø       The ability to establish and maintain high-level customer trust and confidence, and business relationships.

Ø       Proficient in Risk Management.

Ø       Strong Oral and written communication skills.

 

 

 

Education / Professional Expertise:

 

Ø       Bachelor of Engineering. Bangalore University.

 

Signature Selling and Delivery Approach.

Ø           Success by Collaboration

Ø              Get it Done!  Make it Happen!

Ø           Tomorrow’s success depends on today delivery

Ø               Sell and deliver a service that relives business pain of customer

Ø               People Person, Born Leader, Peer Respect, Reliable and Trustworthy

Ø               Lose – Win theory

Ø               Customer Centric Selling and delivery approach

 

 

Certifications and Professional Courses:

 

Ø         PMP

Ø         Effective Leadership

Ø         Effective Resource Management

Ø         Professional   Ethics for Project Managers

Ø         Emotional Intelligence for Project Managers

Ø         Effective Time Management

Ø         Smart People Management

Ø       Next Generation PMO techniques

Ø         Marketing Professional and Consulting Services

Ø         Leadership, Power, Influence, Politics and Negotiations in Project Management

 

 

 

 

 

 

 

Professional /Engagement Details:

     SC Johnson:   April 2015 -   Till Date

    

    Engagement Summary:  Managed Analysis, product evaluation and Design phase of

        MDM and Big Data initiative. Lead Architecture design and Business

        requirement phase of the project. Lead Architecture and Design Document,

        System Design Document and Business requirements, Data Model, Data

        Mapping artifacts creation.  Project Phase planning, QA, release, and gates

        planning.  

        Project kick-off, define project org chart, define delivery SLA and model.

 

 

  TCS  Americas:  Feb 2013 -  April 2015

         

           MDM/Analytics Program Management for Customers

Ø       First Niagara Financial Services         

Ø       American Insurance AIG                    

Ø       Northern Trust Bank

Ø       Eaton  

 

Ø       Managed Data Modeling efforts and created Process Flow Charts, DFDs, and ERDs using MS Visio & Erwin r7.3/4.2 for MDM as well as data-warehouse.

Ø       Plan, design and deploy Enterprise MDM Hub, Data Governance and Data Stewardship

Ø       Lead Data Profiling, Data Cleansing and Meta Data Management as well as using data cleansing tools like IBM Quality Stage, Trillium

Ø       Presented architecture strategy for new MDM Domains and transition plan for existing MDM processes to the Architecture Review Board for approval & budgeting.

Ø       Led workshops with IT SMEs to capture current process and sources of records in design and implement changes to business policies, and procedures.

Ø       Led proof of concept activity, (with vendors for SAP MDG, Oracle PDH, Informatica MDM & IBM InfoSphere MDM), to help identify a suitable MDM application for data-mastering and customer 360 view for the enterprise.

Ø       Captured existing business processes and performed GAP analysis for Product, Customer and Location domains.

Ø       Helped Data Governance team design and implement processes, standards, KPIs & metrics to help monitor and analyze data quality.

Ø     Led proof of concept effort to help identify a suitable MDM application for next-gen data-mastering and customer 360 view for the enterprise.

 

 

 

 

 

 

 

      Infotrellis /ACG Tech Systems Inc: Dec 2011 – Jan -2013

Customer Medco/ESI.

 

Ø       Lead MDM concept, product and tools evaluations for customer and product domains.

Ø       Formulate and lead MDM/Analytics customer workshops

Ø       Lead and manage MDM and Data warehouse, analytics implementations.

Ø       Managed and coordinated solution between Architects, functional   consultants, customer teams and technical teams

Ø       Responsible for driving the practice revenues by cross selling tools and services.

Ø       Responsible MDM strategy and & implementation

Ø       Advise customer teams on Data Governance and data Steward roles and responsibility.

Ø       Guide customer and teams on MDM transformation programs.

Create and present MDM /Analytics presentation.

Ø       Pre-Sales/Sow development

             

MDM projects/streams managed.

Ø       Drug, patient and prescriber for healthcare.

Ø       Customer MDM for Banking  customer.

Ø       Product MDM for a Manufacturing customer.

 

 

    IBM USA:  Customer: Walmart Stores Inc. Dec 2006 – Dec-2011.

 

Program Manager.

  Concurrent Projects:

Ø       Profit SAP/IBM-MDM Implementation.

Ø       POS Development and Support.

Ø       POS and Hardware rollout.

Ø       Websphere and Datastage Infrastructure Support.

Ø       Power 7 Migrations.

 

 

Profit SAP Implementation.

 

Ø       Profit SAP is a global Implementation project of Wal-Mart Financial Systems for countries like UK, USA, Canada, Mexico, Japan and others. This is Wal-Mart’ one of biggest project and multi billion dollars project in their history. This project uses more than nine IBM software and variety of IBM hardware and Services.

Ø       Projects executed by IBM are in space of Master Data Management, Data Integration, EAI and SAP BD2 performance and Global Competency Service center.

Ø       As program Manager for these projects, I was primarily responsible of day-to-day activities and delivery of the project, Project Issue Management, Product Issues Management. Internal and customer executive reporting on project status. Representing IBM client team as single point of contact at program level.

Ø       I was responsible co-coordinating between different brands within IBM for effective delivery management. Internally responsible for financial management of the contracts.

Ø       Collaborated with the sales and pre sales team to sell the deals and win against competition.

Ø       Leading development teams through phases of software development life cycle (SDLC).

Ø       Leading and guiding collaborative efforts with large muti-disciplined project teams on enterprise projects.

Ø       Managed Supplier and Location Master Data Management projects for UK and North America

 

 

Key Accomplishment of this project.

Ø       Helped IBM to grow from 0$ on services to 20+ Million in 2 years six months through effective customer centric selling approach.

Ø       Responsible for customer satisfaction for Hardware, Services and Software sold by IBM.

Ø       Recognized by customer in open forum for Delivery Capabilities.

Ø       Managed projects to deliver higher gross profit than quoted on SoW by using effective project management methodologies.

Ø       Effectively navigated new business opportunities for IBM.

Ø       Managed up 70+ team members and multiple PM’s.

Ø       Quickly responded and managed customer tickets against the products.

Ø       Worked directly with executive management and business partners to   

·   drive ambitious new business initiatives.

Ø       Defined project scope and objectives.

Ø       Worked with the Change Management team and successfully executed an Implementation Plan through a Deployment process.

Ø       Mitigated Issues and risk in the project.

Ø       Work with  security and compliance  teams.

 

 

 

 

 

POS Development and Support.

Ø       Responsible for Project planning, execution review and change management review.

Ø       Resource hiring, work allocation reviews work executed by PM.

Ø       Interact with customer management vendor representatives and internal departments to co-ordinate work activities, review progress, exchange information, and resolve problems.

Ø       Contract negotiation, hardware acquisition/installation/deployment, software customizations and QA.

Ø       Scope and estimate new projects, recommend, plan and implement project management strategies.

       

 

Websphere & Datastage Infrastructure Support.

Ø       Responsible for coordinating IBM sales team to developed a solution to help Wal-mart websphere engineering team to support their application team and websphere remediation process.

 

 

POS Store rollout and Support.

 

Ø       This project involved POS hardware rollout throughout USA for Wal-Mart stores chain. Project involved dispatch management, imaging, hardware integration at IBM integration center, hardware install at site and remote configuration for POS systems.

 

Maryland State retirement agency (MSRA)

June 2006 – Dec 2006.

 

Ø       This project involved developing web based application for participants to access and manages their retirement accounts online.  As Project Manager I was responsible for creating Project Charter, Project plan, co-ordinate requirement gathering and high level design document

 

 

Wal-Mart Stores Inc.

Aug 2003 – May2006

 

Ø       China Holding Company.

Ø       Return center claims automation.

Ø       DC Consolidation.

Ø       Enhanced AP reporting.

Ø       EDI Projects

Ø       Japan Tax Project.

Ø       Grocery returns from Stock.

 

Key Accomplishment of this project.

 

Ø       Responsible for customer interface, requirement gathering, project initiation, planning, execution and closure and support of project.

Ø       Leading the team in Design, development and testing.  Creation of project  

related docs, project co-ordination with different groups within the  organization, status reporting to Director and Sr. Manager.

 

 

 

 

 

IBM               :  Hertz

        July 2001 –July 2002

        Onsite/Transition Manager.

 

In this role my responsibilities was to define and execute project transition from an onsite delivery model to a combination of Onsite and Offshore model.

 

   Key Accomplishment of this project.

Ø       Study the Project, Customer behavior and expectations.

Ø       Study customer current project process and governance around the project.

Ø       Create transition plan and milestones.

Ø       Create transition and system study document.

Ø       Define expectations, exit and entry criteria after the transition is complete.

Ø       Monitor the transitioned project through the study state process.

Ø       Set up new offshore team and bring the team up to speed through training              sessions.

Ø       Facilitate communication between onsite and offshore teams

 

Wipro  :              GE, Dun and Bradstreet and Putnam Investment.

Onsite/Offshore Coordinator.

           May 1998 – July 2001

Ø       Worked on behalf of Wirpo for Wipro’s several customers like GE VFS, GE NBC Dun and Bradstreet at various levels from Software engineer Sr. Software Engineer and Systems Manager.

Ø       Worked on several project including analysis, development and testing phases of the project with hands on experience and leading small teams.

Ø       Coordinating customer project issues.

Ø       Release management.

Ø       Production Support.

Ø       Effective written and verbal communication.

Ø       Precise and Concise customer delivery approach.